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North American Sales Operations Manager

Company: Thermo Fisher Scientific
Location: Olathe
Posted on: August 14, 2019

Job Description:

Job DescriptionWhen you re part of the team at Thermo Fisher Scientific, you ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact, and you ll be supported in achieving your career goals.

Our North American Sales Operations Manager will report into our Specialty Diagnostics Group to support our Microbiology Division. This role will be based out of our Lenexa, KS, campus.

How will you make an impact?
The North American Sales Operations Manager is a key role to support driving revenue growth and profitability by measuring commercial effectiveness in the Sales function. This role will act as a business partner to the sales leaders across the region and is required to draw conclusions for the activity measured and turn the insight into recommendations and proposals to support growth activity. This role will be pivotal in implementing best practice across the region, including full CRM adoption, implementing new sales tools, such as pricing tools and managing the sales commission process.The role holder will be required to drive actions to completion, identify future potential risks, as indicated through data analysis and comfortable working to tight deadlines to meet business requirements.What will you do?

  • Implement and drive metrics to report to the commercial leadership team on pipeline, revenue, price and sales performance, highlighting areas of exceptional performance and those which need additional focus
  • Accountable for embedding the use of CRM across the region to improve pipeline information through the wider business, enabling better decision making
  • Be instrumental in driving the sales commission process through construction of the annual plans to ensure they meet business needs, through to acceptance of the plans and payments to the sales force in a timely manner
  • Responsible for the implementation of new sales productivity tools, through the design input to ensure they are fit for purpose, implementation to the sales teams and continued education to ensure maximum use
  • Drive price performance through sales tools, metrics and identification of areas to address, working closely with the Global Strategic Pricing team
  • Work with the other regional Sales Operations teams to share and adopt best practice globally
  • Travel within the region will be required. Circa 20%.
  • Travel outside of the region will also be required but expected to be approximately twice per yearHow will you get there?
  • Bachelors degree or similar.
  • At least 3 years of sales operations / sales experience in a multi-national company.
  • Proven experience of driving improvement and efficiency in commercial environment through sales processes, KPI s, CRM or similar.
  • Strong Excel skills.
  • Ability to influence key stakeholders in matrix environment.
  • Excellent verbal and written communication skills and demonstrable ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Previous experience in implementing new sales tools is desirable.
  • Proven experience of design and implementation of sales training.
  • Commercial experience in large sales organization responsible for consumable and capital sales with demonstrated achievement.
  • Working knowledge of SAP would be beneficial to the role.
    At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.

    Apply today!

    If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, for further assistance. Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Associated topics: cultivate, forklift, fork lift, inventory, manage, plant, plant management, production management, prune, scanner Associated topics: cultivate, forklift, fork lift, inventory, manage, plant, plant management, production management, prune, scanner

Keywords: Thermo Fisher Scientific, Olathe , North American Sales Operations Manager, Sales , Olathe, Kansas

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