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Inside Sales Representative

Company: TVH Parts Co.
Location: Olathe
Posted on: June 23, 2022

Job Description:

TVH is seeking a self motivated, process oriented, Inside Sales Representative to develop and foster effective customer relationships and sales opportunities at our Americas headquarters in Olathe, KS. In our Inside Sales Representative role, you will provide regular and consistent value added communication with new and existing customers.
TVH Parts Co. is a dynamic, successful international company with a clear vision on customer & employee centricity. We are passionate about fostering a challenging & rewarding environment for our employees which promotes teamwork, growth & development, creativity and initiative. Visit our careers page to learn more about the unique benefits offered by TVH and take our virtual tour. Day-to-Day Responsibilities

  • Grow and maintain customers including taking inbound and making outbound calls to a variety of existing and potential customers, while meeting the minimum outbound talk time required daily
  • Leverage knowledge of the sales processes in material handling and industrial parts to identify customer needs, present all appropriate products and services
  • Build and foster effective customer relationships and sales opportunities to support meeting required sales objectives
  • Develop low value, new and/or inactive customers
  • Navigate and research information within company ERP and CRM systems to check product price and availability, correspond and enter customer feedback and/or action items
  • Notify customer of all backordered items and provide delivery dates
  • Apply TVH's Mission, Vision, and Values, and exhibits enthusiasm for and a desire to see TVH succeed
    QualificationsWe're seeking candidates with an Associate's Degree from an accredited two-year college or university or a minimum of two years work experience performing substantially similar essential functions or an equivalent combination of education and experience.
    • Must possess a minimum of 3 years' work experience in a Customer Support or other applicable customer service/inside sales role
    • Demonstrate proficient understanding of the material handling and industrial parts industry, parts, customers, suppliers and vendors
    • Demonstrate proficient understanding and demonstrating inside sales techniques including cold calling, customer qualification and customer acquisition
    • Demonstrate proficient knowledge and ability to handle credit card processing
    • Demonstrate proficiency using a company ERP (Enterprise Resource Planning) and CRM (customer relationship management) system
    • Demonstrate proficiency using Google Mail, Sheets, Docs, and Calendar
      Why Work for TVH?
      • Employee centric culture focused on providing you with a positive work experience
      • Daycare on-site for infants - preschool age children
      • Full gym
      • Onsite nurse clinic to take care of you and your family - no insurance required!
      • Full cafeteria and coffee bar - open every day!
      • Work/life balance

Keywords: TVH Parts Co., Olathe , Inside Sales Representative, Sales , Olathe, Kansas

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