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Agent Support II

Company: Integrity Marketing
Location: Olathe
Posted on: June 13, 2022

Job Description:

Job Description OB TITLE: Agent Support II About Integrity Marketing Group Integrity Marketing Group is one of the nation---s leading independent distributors of life and health insurance products, with a strong insurtech focus. Integrity---s broad and innovative approach is driven by a singular purpose: to help people protect their health and wealth so they can be ready for the good days ahead and make the most of what life brings. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are --- in person, over the phone and online. Integrity---s 5,500 employees currently support over 420,000 independent agents who serve the needs of more than 2.2 million clients annually. For more information, visit www.integritymarketing.com Position Summary The Agent Support II role is to support the external Agents and the marketing efforts of the internal Sales Directors. This position will assist with contacting insurance carriers for various issues via phone and emails. In this capacity, you will be sending out emails and communicating on the phone with Agents. Agent Support will help distribution with a wide variety of responsibilities with the ultimate goal of growing the Agent business. Essential Duties and Responsibilities Extensive knowledge of insurance carrier products / processes Assist Agents with carrier website functionality / navigation Ability to pull production reports Knowledge of business submission guidelines Have a working understanding of products / benefits Understand / review hierarchy reports Develop custom reports as needed Participate in calls with Carriers and Agents to learn products Communicate with agents to explain product related details Coordinate with Sales Directors and Management to support agents as needed Respond to all contracting, new business or commission issues with all our carriers Complete other tasks as needed Support for over 1500 agents with capacity to independently resolve problems and facilitate agents--- book of business growth. Skills Good oral and written communications Ability to plan and organize Adaptation to changing business operations Customer service skills Ability to multi-task and work in a fast-paced environment Ability to work independently and part of a team Ability to maintain confidentiality Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in person, over the phone and in writing. Reasoning ability Judgement --- Exhibit sound and accurate judgement. Include appropriate people in decision-making process. Qualifications Microsoft Word Experience Microsoft Excel Experience Adobe Experience Outlook experience Office 365 experience Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities. Powered by JazzHR LujDur6lBS

Keywords: Integrity Marketing, Olathe , Agent Support II, Sales , Olathe, Kansas

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