Sales Associate
Company: Austin Fitness Group
Location: Olathe
Posted on: May 6, 2022
Job Description:
Job DescriptionThe Sales Associate role assists in running all
"front of house" fitness studio operations, with a strong focus on
premium customer service as well as meeting sales expectations.
Ideal candidate has strong customer service skills and basic sales
experience. The Sales Associate is responsible for meeting and
exceeding all key performance sales indicators for the fitness
studio, including membership sales and renewals, retail and
concession sales, maximizing workout traffic, and maintaining
premium customer service levels.JOB DUTIES INCLUDE:
- Establishes and maintains an effective referral program
- Maintains accurate records using established OTF sales
systems.
- Conducts telephone inquiries/follow up calls/customer care
calls.
- Leads OTF studio previews with prospects and/or fitness program
holders
- Greets members and guests promptly, enthusiastically and with a
smile to create a friendly positive entrance into the OTF
studio
- Accurately follow the daily studio cleaning checklist (
pre/during/post ) shift activities
- Must be able to participate in 1-2 OTF scheduled workouts per
week
- Maintains an organized and clean lobby/front desk area
- Responsible for processing accurate cash and credit card
transactions
- Follow up and follow through activities with all prospective
clients
- Responds immediately to member requests, inquiries and
concerns.
- Properly on-boarding all OTF clients through the use of Client
Intake Forms and FP Agreements
- Works closely with Fitness Team to ensure that processes are
fulfilled
- Responsible for attending and participating in all relative OTF
training programs JOB QUALIFICATIONS:
- Excellent customer service skills - Previous sales experience,
with strong sales skills (experience working in a sales quota
bearing structure highly preferred)
- Solid verbal and written communication skills required
- Able to multi-task and excel in a busy environment.
- Functional computer skills required
- MS Office basic programs (word, excel), Internet, Basic
computer program software use
- Health & Fitness minded people strongly preferred
- High school diploma required.
- Ability to work and function in an ORANGE TEAM environment
(Orange is more than a just a color, it's an attitude)
- Flexible to work day, evening and/or weekend hours as
needed
Keywords: Austin Fitness Group, Olathe , Sales Associate, Sales , Olathe, Kansas
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