Internet Sales Specialist

Company: Bill George Olathe Imports - KIA & Subaru
Location: Olathe
Posted on: May 19, 2020

Job Description:

An Internet Sales Specialist manages all sales activities generated from the internet sourced customers from handling initial contact sales leads to closing business. At a Dealership, The Internet Sales Specialist must have very strong sales skills, be enthusiastic about the vehicles and very knowledgeable of the product details. (Full training will be provided, if needed.) It's essential that they are an excellent communicator and a team player that can adapt easily to change and be willing to go above and beyond expectations to make a sale. Primary responsibilities include; Managing customer leads, responding to all inquiries in a quick and timely manner by Checking emails frequently, Responding to queries within established timeframe, Professionally communicating with internet customers according to their preferred method of communication, whether by phone, email or in person. Answering customer questions on product inventory, Helping people find the best car for their needs, and explaining the benefits of the vehicles. Driving Internet traffic into the dealership, Making appointments for interested customers, Continuously following up throughout the buying process. Understanding the needs of a diverse client base and is able to adapt approach accordingly. Ensuring customer service satisfaction and good client relationships Performing quality checks on product and service delivery Monitoring and report on sales activities and follow up for management Key Skills and Competencies Strong computer skills, including e-mail, internet, MS Office and other relevant computer applications. Knowledge of principles and practices of sales, including planning and strategizing, persuasiveness, adaptability, negotiation skills, resilience and tenacity, stress tolerance, and proven ability to achieve sales targets Knowledge of customer service principles effective verbal and written communication, customer service and follow-through and organizational skills and the ability to monitor all sales leads and maintain detailed customer files. Employment Type: Full Time Bonus/Commission: Yes

Keywords: Bill George Olathe Imports - KIA & Subaru, Olathe , Internet Sales Specialist, Sales , Olathe, Kansas