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PARTS SPECIALIST

Company: VERMEER GREAT PLAINS INC
Location: Olathe
Posted on: October 12, 2019

Job Description:

Position Title: Parts SpecialistDepartment: PartsReports To: Parts ManagerVermeer Great Plains is an authorized distributor for Vermeer equipment in Kansas, Oklahoma, and Western Missouri with five branch locations across the region. A 100% employee-owned company, we provide dedicated sales, rentals, parts, and service support for customers in the tree care, landscaping, wood waste, organic recycling, underground construction, and mining industries. POSITION FUNCTION:The Parts Specialist will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise, invoice, solicit additional sales and perform outstanding customer service.ESSENTIAL PERFORMANCE RESPONSIBILITIES: Must be committed to and take a pro-active approach to our Company Mission, Vision and Values. Assist in keeping parts department clean and professional Ensure all parts are stocked, placed appropriately and ready for purchase Make necessary entries to inventory control system assuring proper records are kept current pricing, as well as the recording and entering of special orders Assist customers by properly identifying needed items, using parts catalogs or computer, price items and print tickets Take care of warranty concerns Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction (set up merchandise for display) Take a proactive approach to inventory control by assisting and/or reporting discrepancies Ensure internal and external customers receive the correct parts in a timely manner Receive, ship and store parts as needed Safely operate a forklift as needed Must be able to lift/push/pull up to at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear (testing required) Proactively stay current on industry and product information Pick up and deliver parts for customers and vendors as needed Mark and store parts in stockroom according to prearranged system and assist with cycle count duties (including in the warehouse) Follow all safety rules and regulations while performing work assignments and adhere to policies and procedures as specified in company manuals and as directed in the employee handbook Conduct self in the presence of customers and community as to present a professional image of Vermeer Great Plains Maintain a positive and professional working relationship with peers, management and support resources with a constant commitment to teamwork and exemplary customer service Other duties as assignedMeasure of success determined by established company guidelines, including but not limited to ability to perform the above mentioned duties, feedback from customers, ability to take guidance and direction from Manager professionally, and execute upon such feedback.SKILLS AND EXPERIENCE: High School diploma, GED or vocational training/certification preferred 3 years of experience in the same or similar industry Understanding of mechanical and technical terms Must be able to lift/push/pull up to at least 50 lbs, stand, walk, use hands and fingers, handle, feel, reach with hands and arms, stoop, kneel, crouch or crawl, talk and hear (testing required) Strong organizational skills Customer service skills Background check, pre-employment drug testing and clean driving record required Valid, unrestricted Drivers License Personal appearance must be neat, clean and professional Must be able to work overtime and/or weekends as neededFLSA status: Non-exemptThe above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give a general sense of responsibilities and expectations of position. As the nature of business demands change so, too, may the essential functions of this position.PI114313725Pandologic. Keywords: Parts Associate, Location: Olathe, KS - 66062

Keywords: VERMEER GREAT PLAINS INC, Olathe , PARTS SPECIALIST, Other , Olathe, Kansas

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