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Customer Account Coordinator - Olathe, Kansas

Company: Cargill, Inc
Location: Olathe
Posted on: July 12, 2019

Job Description:

Job Title: Customer Account Coordinator - Olathe, Kansas Location: Olathe, KS, Mid-West United States, USA Company: Cargill, Inc Industry Sector:Agribusiness Industry Type: Crop Production Career Type:Transportation/Truck Driver Job Type:Full Time Minimum Years Experience Required:N/A Salary:N/A Want notifications for new jobs like this? Provide your information below to setup an alert. Email Address I would like to receive this alert by text. Mobile Number I agree to receive alerts from ***************** and to the Terms of Service. Your alert was created successfully General Alert Saved - The listings below are jobs matching the criteria you've selected for your General Alert on *************. Criteria selected was: - General alert saved for . - General alert notifications will be sent weekly on Monday. - Please note that you can only have one general alert active at any given time. Creating a new general alert will override an existing general alert. - Visit the Email / Text Alert Manager to manage your alerts Customer Account Coordinator - Olathe, Kansas Back to search results Apply to this position Follow Company Alert By creating a follow company alert, you will receive alerts once per day when this company or any other company you are following posts new jobs. Provide your information below to setup an alert. Email Address I would like to receive this alert by text. Mobile Number I agree to receive alerts from ***************** and to the Terms of Service. Follow Company Alert Saved - Company alert saved for . - Company alert(s) will be sent to . - Alerts for the companies you are following will be sent once daily as new jobs are posted. - Visit the Email / Text Alert Manager to manage your alerts Follow Company Alert - . Your alert was created successfully Follow Company More Jobs from Cargil... Send to Friend Position Purpose Through Cargill's animal nutrition and feed, 400 million people are fed every year. Cargill Feed and Nutrition is a leading nutrition supplier for animals across 24 countries, with an innovative portfolio to nourish animals around the world. Our successful history of over 100 years reflects our commitment, customer focus and local community investment. Our offering is developed for our customers' needs, should they be profitable distribution, efficient animal production or low-cost feed manufacturing. From accounting to agri-business management, marketing to risk management, sales consulting to plant operations, you are sure to find a job that suits your interests and goals. Our global career opportunities are as far reaching as our business. The Customer Account Coordinator is responsible for processing customer orders, scheduling deliveries, monitoring production concerns and communicating with customers. Works with customers, production and marketing to timely respond to and resolve customer complaints. Customer Account Coordinators (CACs) are also involved in the peripheral activities associated with these core activities and operating a customer focused business. CACs provide a key role to our business. They perform a variety of customer facing activities, including: - Logistical processing of customer orders, including coordination with sales, production, warehouses and transportation. - Resolving escalated or difficult issues regarding customer complaints and other matters. - Working closely with other departments, such as sales and production, to resolve internal complications that impact our customers. - Providing proactive communication with customers via telephone, email, and a SMS Texting Solution. Principal Accountabilities 30% Process incoming orders via phone or electronic transmission. Use AS400 and Microsoft outlook, and Electronic Data Interchange to receive and enter customer orders. 25% Resolve or escalate concerns regarding customer complaints. Continuously update customers as needed on order status, shorts, and complaint resolution or progress. 25% Continuously communication with Plant Operations to assess production status as it related to customer orders. Adjust orders as needed based on plant perform ance. Work with Sales Consultants to address customer concerns, order projects, and new customer setup. 10% Work directly with Cargill Transportation and Logistics to schedule and edit customer deliveries. Monitor dedicated carrier fill rate and control less than load costs. 10% Receive inbound calls and orders from multiple locations/customers as needed to support your team. Skills: Required - High School Diploma or Equivalent. - 2+ years of Customer Service experience. - Proficiency in Microsoft Office Suite. - Excellent communication skills. - Ability to multitask. Preferred - AS400/SAP experience. - Prior experience with the agriculture industry. - Bachelor's degree. To apply please click on APPLY TO THIS POSITION Apply to this position Save this job Job Post Date: 06/15/19 Here are some other jobs you may be interested in applying for. Customer Service Supervisor I Cargill, Inc Olathe, Kansas Transportation and Logistics Ops Asistant Cargill, Inc Wichita, Kansas FEED TRUCK DRIVER Five Rivers Cattle Feeding LLC Ulysses, Kansas Associate Customer Replenishment Analyst Cargill, Inc Wichita, Kansas To save these jobs and apply later, create a profile

Keywords: Cargill, Inc, Olathe , Customer Account Coordinator - Olathe, Kansas, Other , Olathe, Kansas

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