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Resident Shelter Monitor

Company: The Salvation Army USA Central Territory
Location: Olathe
Posted on: November 20, 2023

Job Description:

Job Objective: To provide basic care and supervision to clients in The Salvation Army Johnson County Family Lodge and Transitional Housing Program (FL&THP.)

Essential Functions:

  • Reside full time at The Salvation Army Johnson County Family Lodge in Olathe, KS in the employee unit that is provided.
  • Clean and make ready empty rooms for new residents and distribute mail and supplies to each resident as needed.
  • Provide welcome orientation for new residents.
  • Shop for needed Lodge supplies.
  • Respond to after hours and emergency calls from program participant and take action to provide for their safety and well-being.
  • Carry and answer the on-call phone weeknights on assigned weekends.
  • Run quarterly fire drills and enforce lodge safety plans when needed (tornado, power outage, etc.)
  • Monitor on-grounds activities of clients for rule/safety compliance. Take action as indicated to provide for the safety and wellbeing of all residents.
  • Set weekly chore/detail sheet for residents.
  • Deliver weeknight evening meals to residents.
  • Prepare evening meals and deliver as directed.
  • Assist with room inspections and conduct curfew checks as needed.
  • Receive and inventory donations to the shelter program.
  • Check building lock up and record kitchen refrigerator and freezer temperatures at 8:00 p.m. Mon through Friday.
  • Assist in maintaining overall appearance, cleanliness and safe conditions in the shelter area.
  • Report property maintenance needs or property safety/security concerns to the Housing Services Director
  • Additional duties: Monday through Friday, the RSM carries the on-call phone from the time duty starts until 8:00 the next morning. The work shift is 4 hours per weeknight and the RM is expected to be available to answer the telephone or respond to emergencies immediately and being within 30 minutes of travel time back to the shelter if needed. All time after the work shift is considered safety monitoring and is compensated for through room and board. Any on-call responses that are longer than 15 minutes, during non-shift hours, are considered "clocked hours."

    Minimum Qualifications:
    Education: High School diploma or equivalent; post-secondary in related field preferred

    Experience: Minimum 2 years' experience providing supportive service to similar population required

    Certifications/Licenses: None


    • Support of Salvation Army Mission Statement, policies and procedures
    • Ability to multitask and work effectively under pressure in crisis situations
    • Ability to have positive affect through communications with a diverse population
    • Ability to perform job duties with minimal supervision and work effectively as a part of the Housing Services team
    • Problem solving and conflict resolution skills
    • Demonstrate professional boundaries, attitude and conduct.
    • Ability to provide consistency and structure for shelter program participants
    • Competent in use of computer and possess the ability to learn related software as required
    • Audio and visual acuity needed for the supervision of clients and security system
    • Ability to maintain confidentiality of client information, including HIPPA requirements
    • Assist with client transportation as needed
    • Capacity to treat all individuals with dignity and respect

      Supervisory Responsibility: None

      Physical Requirements:Include speaking, hearing and visual ability; walking, sitting and standing for extended periods of time; manual dexterity; lifting, pulling and pushing of materials up to 40 pounds. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

      Travel: Local

      Driving: Yes. Must possess a valid driver's license from the state of residence; must be approved through the Salvation Army Fleet Safety Program to driver either a Salvation Army or personnel vehicle for Salvation Army business

      Working Conditions:Position resides full time at the Family Lodge; on-call weekdays 4 hours each evening Monday through Friday with weekends and holidays as scheduled. Safety monitoring after each shift till 8:00 a.m. the next morning.

      All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
      The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Keywords: The Salvation Army USA Central Territory, Olathe , Resident Shelter Monitor, Other , Olathe, Kansas

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