Front Desk Associate

Company: Genesis Health Clubs at Olathe Ridgeview
Location: Olathe
Posted on: November 26, 2022

Job Description:

*JOB DESCRIPTION*

*Position: *Front Desk Position

*Reports to: *Operations Manager

*Employee Type: *Full Time or Part Time

*Job Summary: *

This position will be responsible for the day-to-day operations of the Front Desk. This includes, but is not limited to, the processing of guest check-ins, running a register, and maintaining quality customer service. We pay more for the opener position. Great entry-level position to other high-paying roles in the company.

*Duties and Responsibilities: *

* Executes procedures as outlined by front desk manuals
* Responsible for opening register and unlocking club in the mornings
* Attends all staff and club meetings and events
* Establish and maintain professional relationships with members and staff
* Ensures that all required documentation (daily reports, checklists, etc.) is completed in a timely manner.
* Ensures front desk is clean, maintained, and always organized
* Ability to respond quickly and appropriately to emergency situations
* Manage member check-ins to ensure members are not past due and current

*Expectations: *

* Present a professional demeanor at all times when representing the Genesis Health Clubs
* Must be responsible to show up on time
* Ability to respond to common inquiries or complaints from members

*Job Requirements: *

* Available to work weekdays and weekends
* Ability to work well with others
* Experience in cash handling and credit cards
* 1-2 Years' experience in the customer service function

*Physical Requirements: *

* Ability to stand for long periods of time
* Ability to lift up to 15 pounds
* Ability to communicate with guests and other associates, including reading, writing, and speaking

Job Types: Full-time, Part-time

Pay: $9.00 - $12.00 per hour

Benefits:
* Employee discount
* Flexible schedule
* Health insurance
* Paid time off
Shift:
* 4 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekend availability

Work Location: One location%58047475%

Keywords: Genesis Health Clubs at Olathe Ridgeview, Olathe , Front Desk Associate, Other , Olathe, Kansas