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Interactive Teller Machine (ITM) Teller (Bilingual Preferred))

Company: Enterprise Bank & Trust
Location: Olathe
Posted on: November 23, 2022

Job Description:

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. With offices in Missouri, Kansas , Arizona, California, New Mexico and Nevada, we're strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted A Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. Together, there's no stopping you.



Interactive Teller Machine (ITM) Teller (Bilingual Preferred))
Job Description

Please note that position is based in Olathe, KS and is eligible for a Hybrid remote schedule.


Provides prompt, efficient, and friendly services to clients involving receipt and payment of cash through an interactive teller machine (ITM). Performs a variety of duties in processing business and banking transactions.

Essential Duties and Responsibilities:

  • Support customer video teller transactions with efficiency and accuracy, utilizing policies and procedures to deliver exceptional client service;
  • Maintain a thorough knowledge of bank systems while adhering to security and confidentiality standards;
  • Accepts deposits, withdrawals, and loan payments;
  • Accepts checks for cash and deposit, verifies cash, endorsements, and issues receipts;
  • Accepts savings deposits, pays withdrawals after verifying balance and signature;
  • Cross sells to appropriate clients when a need is uncovered;
  • Responsible for handling over/short account in acceptable approved manner;
  • Responds to clients' needs and inquiries in a courteous and friendly manner;
  • Ability to balance ATM, Vault, Coin and cash GL Accounts;
  • Performs other miscellaneous duties as assigned
    • Strong math and problem solving skills
    • Excellent interpersonal and customer service skills with the ability to cross sale products and services
    • Must maintain confidentiality of client transactions and Bank records
    • Team-oriented, possess a positive attitude and work well with others
    • Good phone voice with professional and well-groomed appearance
    • Ability to interview customers and understand requests
    • Ability to operate standard office equipment, such as, computer work stations, typewriters, calculators, and copier
    • Ability to prioritize; handle multiple tasks; and work independently
    • Strong organizational skills and detail-oriented with high degree of accuracy
    • Thorough knowledge of bank operations, products, and services offered at the bank
    • Knowledge of banking laws and regulations including BSA
      Supervisory Responsibilities:
      • None
        Education and/or Experience:
        • High School diploma
        • 6 months cash handling experience, banking experience preferred

          Computer and Software Skills:
          • Basic knowledge of Microsoft
            Certificates, Licenses and Registrations:
            • None
              Working Conditions:
              • Extensive periods of standing
              • Ability to lift 35 lbs.
              • Constant judgment and concentration
              • Frequent talking and listening
              • Awareness of location and operation of surveillance equipment and how it impacts the branch

                Equal Opportunity Statement

                Enterprise Bank & Trust is committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need an accommodation in order to apply for a position at Enterprise Bank & Trust please contact Human Resources at hr@enterprisebank.com .

                Enterprise Bank & Trust is committed to managing our business and community relationships in ways that positively impact our associates, clients, and the diverse communities where we work and live. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. All employment offers are contingent upon the applicant successfully completing both drug and background check screenings. If you would like more information about your EEO rights as an applicant under the law, please download the Equal Employment Opportunity is the Law poster HERE .Required
                Job Industries
                • Customer Service

Keywords: Enterprise Bank & Trust, Olathe , Interactive Teller Machine (ITM) Teller (Bilingual Preferred)), Other , Olathe, Kansas

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