Reman Purchasing Specialist
Company: TVH Parts Co.
Location: Olathe
Posted on: June 22, 2022
Job Description:
TVH is seeking a detail oriented Reman Purchasing Specialist to
respond and source for Reman parts. Not limited to but including
customer inquiries and technical questions from TVH Americas
customers. Learn and apply understanding of industry, customers,
suppliers, vendors and applicable parts to perform essential
functions of the role including learning how to resolve customer
questions and issues.
TVH Parts Co. is a dynamic, successful international company with a
clear vision on customer & employee centricity. We are passionate
about fostering a challenging & rewarding environment for our
employees which promotes teamwork, growth & development, creativity
and initiative. Visit our careers page to learn more about the
unique benefits offered by TVH and take our virtual tour.
Day-to-Day Responsibilities
- Provide Reman part numbers, hand price quotes, product
availability, and moderately complex technical information, for
material handling and industrial equipment
- Develop a Core return process for optimum core flow in North
America to ensure speedy turnaround for Reman parts to get back on
the shelf
- Leverage proficient knowledge of technical publications and
parts manuals, online resources, and in house computer parts
programs to research, gather and provide parts information for
customers
- Identify, troubleshoot and resolve customer questions and
issues of moderate complexity including vendor returns, invoicing
issues, claims, and order errors
- Navigate and use the ERP system and other company databases and
programs to locate and source parts information service including
adding and updating part numbers and vendors in the system
- Place customer orders and vendor PO's, and process
invoices
- Research, add and maintain Reman parts that require a technical
sale
- Source and identify new products to add to the Reman line
Qualifications
- Must possess a minimum of two years' experience performing
substantially similar essential functions including demonstrated
purchasing and sourcing experience
- Must possess a minimum of three years customer service
experience with proficiency in effective communication with
customers via email
- Demonstrates proficient understanding of the material handling
and industrial parts industry, customers, and vendors
- Demonstrates proficient understanding of parts identification,
purchasing and customer quoting processes
- Demonstrates proficiency using IRMN, or another similar parts
database
- Demonstrates proficiency using Google Mail, Sheets, Docs, and
Calendar
- Demonstrates basic proficiency using Microsoft Excel and
Word
Why Work for TVH?
- Employee centric culture focused on providing you with a
positive work experience
- Daycare on-site for infants - preschool age children
- Full gym
- Onsite nurse clinic to take care of you and your family - no
insurance required!
- Full cafeteria and coffee bar - open every day!
- Work/life balance
Keywords: TVH Parts Co., Olathe , Reman Purchasing Specialist, Other , Olathe, Kansas
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