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Reman Purchasing Specialist

Company: TVH Parts Co.
Location: Olathe
Posted on: June 22, 2022

Job Description:

TVH is seeking a detail oriented Reman Purchasing Specialist to respond and source for Reman parts. Not limited to but including customer inquiries and technical questions from TVH Americas customers. Learn and apply understanding of industry, customers, suppliers, vendors and applicable parts to perform essential functions of the role including learning how to resolve customer questions and issues.
TVH Parts Co. is a dynamic, successful international company with a clear vision on customer & employee centricity. We are passionate about fostering a challenging & rewarding environment for our employees which promotes teamwork, growth & development, creativity and initiative. Visit our careers page to learn more about the unique benefits offered by TVH and take our virtual tour.
Day-to-Day Responsibilities

  • Provide Reman part numbers, hand price quotes, product availability, and moderately complex technical information, for material handling and industrial equipment
  • Develop a Core return process for optimum core flow in North America to ensure speedy turnaround for Reman parts to get back on the shelf
  • Leverage proficient knowledge of technical publications and parts manuals, online resources, and in house computer parts programs to research, gather and provide parts information for customers
  • Identify, troubleshoot and resolve customer questions and issues of moderate complexity including vendor returns, invoicing issues, claims, and order errors
  • Navigate and use the ERP system and other company databases and programs to locate and source parts information service including adding and updating part numbers and vendors in the system
  • Place customer orders and vendor PO's, and process invoices
  • Research, add and maintain Reman parts that require a technical sale
  • Source and identify new products to add to the Reman line
    • Must possess a minimum of two years' experience performing substantially similar essential functions including demonstrated purchasing and sourcing experience
    • Must possess a minimum of three years customer service experience with proficiency in effective communication with customers via email
    • Demonstrates proficient understanding of the material handling and industrial parts industry, customers, and vendors
    • Demonstrates proficient understanding of parts identification, purchasing and customer quoting processes
    • Demonstrates proficiency using IRMN, or another similar parts database
    • Demonstrates proficiency using Google Mail, Sheets, Docs, and Calendar
    • Demonstrates basic proficiency using Microsoft Excel and Word
      Why Work for TVH?
      • Employee centric culture focused on providing you with a positive work experience
      • Daycare on-site for infants - preschool age children
      • Full gym
      • Onsite nurse clinic to take care of you and your family - no insurance required!
      • Full cafeteria and coffee bar - open every day!
      • Work/life balance

Keywords: TVH Parts Co., Olathe , Reman Purchasing Specialist, Other , Olathe, Kansas

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