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Cashier/Receptionist

Company: Robert Brogden Buick GMC
Location: Olathe
Posted on: May 3, 2021

Job Description:

We are seeking apart time, evenings and Saturdays, Receptionist with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination.At Robert Brogden Buick GMC, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Robert Brogden Buick GMC is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. Responsibilities Answer phones and direct consumer to the proper department and follow up in a timely mannerHandle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolutionOperate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdAssist the managers with various clerical duties as neededBe friendly, professional, courteous and efficient when working with all customers and employeesFamiliarize yourself with department structures & internal procedures for assisting customers efficientlyQualificationsAvailable to work flexible hours on weeknights & weekendsAbility to communicate customers' interests needs and requests to management and sales personnelProfessional personal appearance

Keywords: Robert Brogden Buick GMC, Olathe , Cashier/Receptionist, Other , Olathe, Kansas

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