OlatheRecruiter Since 2001
the smart solution for Olathe jobs

VCA Olathe Animal Hospital Customer Service Representative

Company: VCA
Location: Olathe
Posted on: May 3, 2021

Job Description:

Company Info: VCA Animal Hospitals operates more than 1,000 small animal veterinary hospitals in the U.S., Canada and Japan. The hospitals are staffed by more than 4,500 fully qualified, dedicated and compassionate veterinarians to give pets the very best in medical care, of which over 600 are board certified specialists who are experts in areas such as oncology, cardiology, emergency and critical care, and surgery for animals. VCA Animal Hospitals provides a full range of general practice services to keep pets well and specialized treatments when pets are ill. As part of the Mars Veterinary Health family of brands, VCA is committed to its purposeA BETTER WORLD FOR PETS.If you are a current employee, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs. You can also copy the link below into a browser to apply through our internal career site:OUR FUN TEAM!Are you looking to be a part of a hospital team that feels like family, while having the support and resources to push your career forward? If so, we would love to connect with you! VCA Olathe Animal Hospital in Olathe, KS is seeking an experienced Customer Service Representative to join our exceptional team!We are a four doctor practice serving Olathe, KS and surrounding communities since 1984. During that time, we have developed a reputation for high quality medicine and superior customer service. We are looking for someone who can lend his/her skills to our current team to enhance these attributes even further. Our practice is proud to be AAHA accredited, Fear Free certified and Gold Cat Friendly Professionals. We are looking for someone who is not afraid of change and is eager to grow. A team player with a positive and upbeat personality, that enjoys working hard while having fun, would fit in well with our team. We not only provide care for dogs & cats but exotics too!At VCA Olathe Animal Hospital we pride ourselves on providing the highest quality care for our pet patients. For this reason, we are passionate about continuing education and continue to invest in the best equipment. All of the staff here recognize the importance of the human-animal bond and promote and preserve that relationship between owners and their pets.Our current hours are Monday Friday 7:30 AM to 6:00 PM, and Saturdays 8:00 AM to 1:00 PM.We have a unique culture in our hospital that values each persons individual skill and personality. Theres something special about you and we are excited to learn more!Benefits include an employee owned pet care discount, holiday pay, paid time off, retirement plan, health care plan, and provided scrubs. Compensation is commensurate with experience.Among the reasons to consider joining VCA are:VCA hospitals are former private-practices that retain the spirit that made them successfulAccess to the people and financial resources of a large veterinary communityNetwork of 4,500+ doctors, including more than 600 SpecialistsLargest provider of Private Practice Internships and Residencies in the U.S.WOOF University, offering abundant CE for Doctors and TechniciansRobust Clinical Studies programOpportunities to give back through strong Shelter partnerships and VCA CharitiesAt VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations.Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets.Why We Need YouAs the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms. Scheduling and confirming appointments. Placing outbound calls for follow-ups and reaching out to prospective clients. Presenting and explaining fees, including processing payments. Recommending, selecting, and obtaining products and services, including prescriptions. Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control). Managing medical records, charts, reports and correspondence. Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all timesboth inside and outside.Ready to be part of a team that feels like family & takes PRIDE in the care we provide? Apply today! We look forward to hearing from you soon.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).VCA began in 1986 as a privately owned company with one animal hospital. Today, we are the largest family of animal care providers nationwide. Despite unprecedented growth, VCA has never abandoned its devotion to compassionate, comprehensive pet care. Take a look at our open positions throughout the U.S. and Canada! Were always looking for top notch talent to join the VCA family!

Keywords: VCA, Olathe , VCA Olathe Animal Hospital Customer Service Representative, Other , Olathe, Kansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Kansas jobs by following @recnetKS on Twitter!

Olathe RSS job feeds