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Deskside Technician

Company: Stefanini
Location: Olathe
Posted on: November 22, 2020

Job Description:

Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Provide hardwaresoftware support services to onsite client including breakfixImplement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral devise failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network Provide hardwaresoftware support services to onsite client including breakfix Implement virus detection and eradication procedures Diagnose end-user system failures and implement repair solutions Diagnose printer and other peripheral devise failures and implement repair solutions Troubleshoot network devices in order to ensure connectivity from the PC to the Network What do you need to succeed? 3 years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10 Experience troubleshooting and replacing hardware on Lenovo PCs Experience using Active Directory Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client Experience troubleshooting wireless connectivity issues Quality Customer Service skills VPN experience. Experience with basic hardware printer support Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP What you ll get Work with brilliant minds, often within a global capacity Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well. Why we re different Brazilian and privately owned company Agility, flexibility, and innovation are in our DNA Flat organizational structure which enables faster communication and decision making. Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities httpswww.youtube.comwatch?vj8O37KNINdY - High school diploma or equivalent - 3 year of experience in a similar desk sideremote desk side position - Entry level experience in a similar desk sideremote desk side position - Knowledge of Windows-Systems WIN7 WIN8.1WIN10 - Team player, flexible, service-oriented, excellent communication skills, analytical, structured and self-managing - Knowledge of Dell hardware - Knowledge of standard software installation, maintenance, and best practices, and troubleshooting of Windows 7WIN 10

Keywords: Stefanini, Olathe , Deskside Technician, Other , Olathe, Kansas

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