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Customer Service Support Lv2

Company: Robert Half Office Team
Location: Olathe
Posted on: September 19, 2023

Job Description:

Description Opening Available for Customer Service Representative!
Robert Half is in need of an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / temporary position in Olathe, Kansas, this Customer Service Representative opportunity could be for you!
What you get to do every day

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

  • Contribute accurate, friendly customer service in a timely fashion

  • Manage and place incoming telephone calls Requirements - Excellent oral and written communication skills

  • Strong Microsoft Office skills

  • Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Deep understanding of deliveries

  • Earlier work involving About Time

  • Comprehension of enterprise resource planning

  • Well-founded grasp of Invoice

  • Wide ranging experience with supervising

  • Proven knowledge of procedures

  • Documentation experience preferred

  • Experience with Onboarding

  • Previous experience working with pricing

  • Solid understanding of Stakeholders

  • General familiarity with Microsoft Word

  • Prior experience with credit

  • Comprehensive knowledge of customer service

  • Expertise in communication

  • Foundational knowledge in Microsoft Office Suites

  • Practical knowledge of Email Correspondence

  • Microsoft Excel experience highly desired

  • Hands-on experience with Clerical Duties

  • Solid understanding of Answer

  • Expertise in Execute

  • Skills in Shipping Functions

  • Experience with Customer Support

  • Quality experience with Microsoft Outlook

  • Office Functions experience

  • Good understanding of Workstation Support

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Strong customer service and office administrative skills

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

    If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
    - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half Office Team, Olathe , Customer Service Support Lv2, Hospitality & Tourism , Olathe, Kansas

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