Closing Team Leader
Company: Target
Location: Olathe
Posted on: May 27, 2023
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Job Description:
Description:
ALL ABOUT TARGET
As a Fortune 50 company with more than 350,000 team members
worldwide, Target is an iconic brand and one of America's leading
retailers.
Working at Target means the opportunity to help all families
discover the joy of everyday life. Caring for our communities is
woven into who we are, and we invest in the places we collectively
live, work and play. We prioritize relationships, fuel and develop
talent by creating growth opportunities, and succeed as one Target
team. At our core, our purpose is ingrained in who we are, what we
value, and how we work. It's how we care, grow, and win
together.
ALL ABOUT CLOSING
The Closing team continues the momentum from the team's day of hard
work to finish strong; they take care of the guest until the doors
close each night. They have a deep understanding of each leader's
vision for their business, they prioritize through the eyes of the
guest and have fun with the team while nailing closing
routines.
At Target, we believe in our team members having meaningful
experiences that help them build and develop skills for a career.
The role of Closing Team Leader can provide you with:
Knowledge of guest service fundamentals and experience building and
fostering a guest first culture across the store
Experience driving storewide sales volume and profitability
results
Capabilities in developing effective business partnerships across
store to achieve common goals
Skills in workload efficiency across the store including leading
closing routines and coaching team members in all areas
As a Closing Team Leader, no two days are ever the same, but a
typical day will most likely include the following
responsibilities:
Demonstrate a service culture that prioritizes the guest
experience. Model, train and coach expectations to deliver the
service standard
Understand your role in sales growth and how each area contributes
to and impacts total store profitability
Problem solve and prioritize across multiple business areas to
execute store strategies as initiated by the Store Director to
deliver business results and store sales goals while prioritizing
the guest experience
Be a partner to the store leadership team through communication and
collaboration to influence current sales performance and workload
deliverables, leverage daily check-ins, check-outs and leadership
meetings as connection points
See total store operations through the lens of the guest, establish
consistent routines and lead the team to ensure departments are
zoned, in-stock, signed and labeled appropriately, setting the
store up for success the next day
Use business planning tools to share priorities and business
updates with store leadership
Take action to achieve performance goals
Evaluate and recommend candidates for open positions and develop a
guest-centric team
Lead team onboarding and learning and help close skill gaps through
development, coaching and team member interactions
Establish clear goals and expectations and hold team members
accountable to expectations; partner with leaders as needed to
share performance feedback. As a key carrier, follow all safe and
secure training and processes
Address store needs (emergency, regulatory visits, etc.)
Demonstrate a commitment to diversity, equity, and inclusion
through continuous development, modeling inclusive behaviors, and
proactively managing bias
Always demonstrate a culture of ethical conduct, safety and
compliance; lead and hold the team accountable to work in the same
way
Lead and create a safety advocacy culture by understanding how
safety impacts your role and that of your team, identifying and
correcting hazards, and holding team accountable to working in a
safe manner to benefit themselves and others.
Support guest services such as back-up cashier, order pick up (OPU)
and Drive up (DU) and maintain a compliance culture while executing
those duties, such as compliance with federal, state and local
adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
We might be a great match if:
Working in a fun and energetic environment makes you excited---. We
work efficiently and as a team to deliver for our guests
Providing service to our guests that makes them say I LOVE TARGET!
excites you---. That's why we love working at Target
Leading teams who are stocking, setting and selling Target product
sounds like your thing--- That's the core of what we do
You aren't looking for a Monday thru Friday job where you are at a
computer all day--- We are on the go all day (especially on the
weekends), making it easy for the guest to feel welcomed, inspired
and rewarded
The good news is that we have some amazing training that will help
teach you everything you need to know to be a Closing Team Leader.
But there are a few skills you should have from the get-go:
Previous retail experience preferred, but not required
High school diploma or equivalent
Must be at least 18 years of age or older
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude
Effective communication skills
We are an awesome place to work and care about our teams, so we
want to make sure we are clear on a few more basics that we
expect:
Access all areas of the building to respond to guest or team member
issues
Interpret instructions, reports and information
Accurately handle cash register operations
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including
frequently lifting or moving merchandise up to 40 pounds
Flexible work schedule (e.g., nights, weekends and holidays) and
regular attendance necessary
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations (such as a qualified
sign language interpreter or other personal assistance) with the
application process upon your request as required to comply with
applicable laws. If you have a disability and require assistance in
this application process, please visit your nearest Target store or
Distribution Center or reach out to Guest Services at
1-800-440-0680 for additional information.
Qualifications:
Keywords: Target, Olathe , Closing Team Leader, Hospitality & Tourism , Olathe, Kansas
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