Customer Service Representative-National Accounts Facilities
Company: D.H. Pace Company, Inc.
Location: Olathe
Posted on: March 18, 2023
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Job Description:
Hiring Bonus! $500 WITH VERIFIABLE CUSTOMER SERVICE
EXPERIENCE!
DH Pace Company, Inc. is growing and aspires to hire a Full-time
Customer Service Representative to join our National Accounts
Facilities team in Olathe, KS. We are seeking customer-focused
candidates who have excellent communication and technical skills.
This is an excellent entry-level opportunity at DH Pace Company!
The available work schedules are Tuesday-Saturday 1:00 PM-10:00 PM
and Sunday-Thursday 1:00 PM-10:00 PM! We offer opportunities for
advancement and promotions.
Position overview:
Triage incoming calls from customers that require service/sales.
Work with the customer to understand their need and schedule the
appropriate service.
Promote all products and services
Gather information from the customer to ensure accuracy for our
technicians.
Enter detailed information in the service ticket that allows the
dispatcher to match the best qualified technician to the customer's
need
Represent the company in a professional manner with good customer
service and verbal communication skills
Maintain and promote a positive attitude toward customers
regardless of the circumstances
Other responsibilities as assigned
This is an excellent entry-level opportunity at DH Pace Company! We
offer opportunities for advancement and promotions!
Qualifications:
High school diploma or GED required
Two (2) years of customer service experience, or administrative
work preferred
Must be able to work independently with little supervision
Must be able to work in a fast-paced environment, with the ability
to re-prioritize tasks
Excellent verbal and written communication skills
Must be proficient with technical applications, including Microsoft
Office Suites
Why DH Pace?
DH Pace Company is a distribution, construction and service
organization offering a complete range of door and door related
products and commercial security products. The company is privately
owned and has been in operation over 95 years! We have 50+ US
offices in 24 states with 2022 company-wide sales $900+
million.
Our comprehensive benefits package includes:
Competitive base pay
Medical, dental, and vision options
401k retirement plan + match
Paid time off plan
And more!
Successful completion of references, employment verifications,
background check, and drug screen required in advance of hire.
#PaceID2
Equal Opportunity Employer/Protected Veterans/Individuals with
Disabilities
The contractor will not discharge or in any other manner
discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of
another employee or applicant. However, employees who have access
to the compensation information of other employees or applicants as
a part of their essential job functions cannot disclose the pay of
other employees or applicants to individuals who do not otherwise
have access to compensation information, unless the disclosure is
(a) in response to a formal complaint or charge, (b) in furtherance
of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)%1336921% %%customer%%
Keywords: D.H. Pace Company, Inc., Olathe , Customer Service Representative-National Accounts Facilities, Hospitality & Tourism , Olathe, Kansas
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here to apply!
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