Retail Manager (US)

Company: Asurion
Location: Olathe
Posted on: July 26, 2022

Job Description:

2022-70089Offering $7,000 sign-on bonusAre you looking for a new role where you can manage a store and a team while accomplishing your best work? Look no further. At Asurion, we don't just provide customers with exceptional service - we create a positive experience for our employees, helping them grow their careers while they help customers enjoy and do more with their technology.As a store manager of one of our uBreakiFix by Asurion locations, you will guide a team in establishing and maintaining guest services. Our store managers oversee and are accountable for the operation of a store and ensuring maximum sales and profitability.Starting Pay - $20.50 per hour + uncapped sales & repair commission potential

• Top performers earn an average of $750 month on top of their base hourly rate, based on Repair & Sales CommissionsWe take care of you (benefits/perks):
  • Competitive pay
  • Generous medical, dental and vision benefits program
  • 401(K) retirement savings plan with employer match
  • Paid time off
  • Continuing education opportunities
  • Ongoing training to grow your skillsAs a store manager, here's what you can expect to do:
    • Supervise and manage a retail store team of technicians
    • Train and develop store management in all aspects of the business, direct and monitor training and development for all store personnel
    • Provide excellent customer service to every guest
    • Maintain product knowledge
    • Drive sales, operational and customer service metrics by communicating expectations, motivating, coaching, and holding team members accountable
    • Coach technicians to speak expertly about the Asurion Connected Home product and upsell in every customer transaction
    • Use data to identify trends; develop action plans to drive sales and operational performance
    • Continually evaluate and react to performance issues and regularly recruit management candidates
    • Control shrink, manage expenses and payroll
    • Ensure appropriate merchandise stock levels and adjacencies and manage floor presentations and signage in all departments
    • Use department/store trends to recommend and initiate changes to meet and maximize goals
    • Ensure compliance with all policies and procedures through regular store management and staff meetings, store walk-throughs and audits
    • Fix devices, process cracked glass, and test devices before and after repairsHere's what you'll bring to the team:
      • 2+ years of retail experience (preferred)
      • 1+ years of management experience (preferred)
      • Experience supporting and delivering sales requirements
      • Practical verbal and written communication skills
      • Financial management experience
      • Ethical conduct
      • A desire to learn
      • A passing background check and drug screen
      • Ability to travel (occasionally) Health and safety policies:Our number one priority is your safety. We have taken measures to ensure safety protocols at all our physical sites, including socially distanced workspaces, temperature checks, frequent sanitation and required masks when away from desks.

Keywords: Asurion, Olathe , Retail Manager (US), Hospitality & Tourism , Olathe, Kansas