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Complex Director - Primary Claims

Company: American International Group
Location: Olathe
Posted on: December 5, 2019

Job Description:

Functional Area:CL - Claims Estimated Travel Percentage (%): Up to 25% Relocation Provided: No AIG Claims, Inc. Picture yourself building a successful career at AIG working alongside other talented, highly motivated individuals committed to reaching our goal of becoming the worlds leading insurance provider. We believe that our success depends on building a world class team. If you would like to be a part of our team, we invite you to consider putting your talents to work with the General Insurance Claims organization. Position Summary This position will ensure high quality claim handling in Vendor Services. A Vendor Services Complex Director is responsible for working with the TPA in investigating, evaluating and negotiating general auto liability claims throughout the country. Your contribution at AIG As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes. You will be responsible for: - Analyzing coverage on primary policies with retention and deductibles. - Managing the defense counsel, and communicating to the broker, insured, and underwriting department. - Establishing appropriate loss and expense reserves with documented rationale.Ongoing review of reserves required throughout the life of the file. - Providing exceptional customer service and commitment to bring assigned cases to a timely, proper resolution.Assigned claims typically consist of moderate to complex litigated and non-litigated cases. - Attending and participating in pre-trial alternative methods of resolving cases. - Maintain and manage a diary system to efficiently manage and resolve assigned claim inventory. - Completing all required file and management reports, participating in roundtables, and performing necessary reconciliation reports with the TPA. What we are looking for - Experience with third party administrators preferred. - Seven years previous general and auto liability claim experience preferred. - Property and Casualty licenses preferred. - Extensive understanding of claim litigation process. - Must possess excellent communication, interpersonal, analytical and persuasive skills. - Have proven organizational, time management and customer service skills. - Windows XP and Microsoft applications skills necessary. It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. We consider qualified applicants with criminal histories, consistent with applicable law.

Keywords: American International Group, Olathe , Complex Director - Primary Claims, Executive , Olathe, Kansas

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