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Consensus Collection Team Lead

Company: Consensus Cloud Solutions
Location: Olathe
Posted on: January 10, 2022

Job Description:

Position Overview

We are looking for an A/R Collection Team Leader. -The ideal candidate is a self-starter with great attention to detail and customer service skills; accounts receivable experience required. The ability to be flexible with daily responsibilities, work independently but also in a lead in a team environment is very important.

Key Responsibilities includ e but are not limited to
Guide day to day work of existing collection specialist, ensuring the right accounts are being handled in according with our collection process & policy.
Lead weekly sales and support escalation and credit hold meetings.
Update and prepare weekly collection reports.
Monitoring customer account details for non-payment, delayed payments and other irregularities. Researching and resolving payment discrepancies.
Following up on past-due accounts and collect payments, both via email and phone contact. Developing and maintaining relationships with customers to expedite collections.
Under the supervision of the collections lead and/or management, negotiating payment arrangements, working with third party collections, and recommending write-offs.
Maintaining, reviewing, and analyzing A/R aging report with periodic status updates with the account management team.
Assisting with other tasks as assigned by collections lead or management, and supporting the AR team with ad hoc projects. Be a team player!
5+ years of Collections and AR experience.
Detail-oriented & organized with the ability to multi-task but also prioritize tasks in a high paced environment at a company growing in revenue.
Ability to be flexible and share job duties when needed (team oriented).
Knowledge of billing procedures and collection techniques.
Excellent verbal and telephone communication skills.
Proficiency with Excel, MS Office; Knowledge of Oracle, Great Plains & Salesforce is a plus.
Data & time management skills.
About Consensus Cloud Solutions, Inc.
Founded over 25 years ago as the global leader of digital cloud fax technology, Consensus Cloud Solutions, Inc. is a stand-alone public company spinning off from J2 Global, Inc . Consensus Cloud Solutions leverages its technology heritage to move from simple digital documents to advanced healthcare standard HL7/FHIR for secure data transport as well as Natural Language Processing (NLP)/AI to convert unstructured to structured, analytics-ready documents helping users unveil information that is meaningful and actionable. The company's interoperability suite of solutions offers a unified digital environment that optimizes workflows, provides real-time event notifications, on-demand patient query, direct secure messaging, universal APIs, NLP/AI, electronic signature and eFax HITRUST CSF - Certified digital cloud faxing. With more than 11 million users worldwide Consensus Cloud Solutions leads the industry in interoperability solutions that create operational efficiencies and enhance communications. Visit consensus.com.
Consensus Cloud Solutions is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.

This is a remote/office-based position which may be performed anywhere in the United States except within Colorado.


Keywords: Consensus Cloud Solutions, Olathe , Consensus Collection Team Lead, Accounting, Auditing , Olathe, Kansas

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