Accounts Receivable Collection Specialist

Company: ITW
Location: Olathe
Posted on: November 18, 2021

Job Description:

Company Description

ITW Pro Brands is a manufacturer of lubricants, cleaning chemicals, and corrosion preventatives formulated to maximize equipment productivity and product quality for customers. We go to market through B2B with a focus on the automotive, aviation, fabricated metal, food processing and machinery manufacturing market segments. Offering a brand portfolio that is well recognized within these industrial channels, our premium products address customer pain points and our direct sales team provides expert, value-added consulting at the customer level. ITW Pro Brands has 3 manufacturing facilities (Olathe, KS, Tucker, GA and DeWitt, IA) and a formulation lab in Carol Stream, IL and employs 250+ individuals.

Summary

Job Description

The AR Collections Specialist is responsible for the performing all aspects of the Accounts Receivable and Collections function as well as administrative functions required for the role.

Essential Duties

• Accurate application of customer payments utilizing customer remittances and associated reporting
• Manage assigned accounts and provide commentary/feedback in weekly meetings
• Interface with customers on collection matters and dispute resolution
• Research customer deductions using customer portals and Navision
• Interact with Customer Service and Staff Accountant on credit memo status and validity
• Perform other duties as assigned
  Qualifications
  
  EDUCATION and EXPERIENCE
  
  • Associates Degree or a commensurate level of directly related experience
  • Minimum 2 years of work experience in credit/collections with direct customer contact
  • Demonstrate knowledge of proper accounting treatment for AR transactions and activities
  • Must have experience with accounting software applications. Navision a plus.
  • Proficient in Microsoft Office particularly Word and Excel
    Other Competencies / Specifications
    
    • Self-starter with discipline and detail-orientation
    • Ability to work independently in a high-volume environment that requires a work product that is accurate and timely.
    • High degree of integrity including ability to successfully deal with sensitive or confidential information.
    • Ability to exhibit poise, composure, and confidence when confronting stressful or high-pressure situations.
    • Demonstrated ability to build and manage relationships across varying customer functions and levels.
    • Act with a sense of urgency to drive results and take initiative when necessary.
    • Strong listening and communication skills.
    • Ability to adapt to changes in the work environment
    • Capable of solving problems and deal with a variety of customer requirements
    • Ability to define problems, collect data, establish facts, and draw valid conclusions as related to the job.
    • Act in accordance with all company policies and procedures.
      Additional Information
      
      ITW Pro Brands is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Keywords: ITW, Olathe , Accounts Receivable Collection Specialist, Accounting, Auditing , Olathe, Kansas